At Edgar Alexandre, Lda., all our equipment benefits from the legal warranty period, guaranteed by the respective manufacturer of each model.

To make the entire service process simpler and more efficient, we have a dedicated Technical Assistance Service (SAT) team to support our customers whenever necessary. Our team provides support in diagnosing faults, replacing components, and managing the entire warranty process with the manufacturer.

Our goal is to minimize resolution time, providing close and effective monitoring so that your equipment is always operational when you need it most.

Our Assistance Services

Our team is prepared to assist you throughout the warranty process. After its completion, you can always count on our support and the solutions your equipment needs.